Training Course:
Workforce Training for New Behavioral Health Staff

This course introduces foundational concepts for behavioral healthcare workers supporting people experiencing homelessness. It covers recognizing serious mental illness (SMI), substance use disorders (SUD), and suicide risk, emphasizing person-centered, trauma-informed, and culturally responsive approaches. The course encourages building trust, respecting individual experiences, and providing compassionate, professional care to improve behavioral health outcomes and overall stability for those in need. The training covers core responsibilities, administrative tasks, communication skills, documentation, and ethical decision-making.