Knowledge & Resources

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Article New Staff Orientation Guide

This guide compiles introductory resources offered by HHRC into an orientation guide for new professionals. These resources provide introductions to serious mental illness, serious emotional disturbance, co-occurring disorders, achieving and maintaining housing, and treatment and engagement models.

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  • Fact Sheet Treatment, Housing, and Outreach Support for Individuals with Psychotic Disorders

    With the appropriate support and treatment, people experiencing homelessness and psychosis can recover to live full and productive lives. This fact sheet provides an overview of psychosis and its treatment options, strategies for outreach and engagement, including tips for de-escalation, and strategies for supporting people with psychotic symptoms in achieving and maintaining housing.

    Topic
    Mental Health: Serious Mental Illness, Mental health treatment; Housing Models: Housing First; Outreach and Engagment
    Language
    English; Spanish
  • Fact Sheet Low-Barrier Shelter: Policies into Practice

    This guide provides information on the core components of low-barrier shelters. It provides examples of key policies, procedures to support those policies, and ideas for navigating common challenges in implementation.

    Topic
    Housing Models: Housing First, Emergency Shelter
    Language
    English; Spanish
  • Toolkit Expanding Peer Support Roles in Homeless Services Delivery: A Toolkit for Service Providers

    Peer support is a fast-growing occupation in the behavioral health sector and homeless service organizations can also benefit from its value. This toolkit guides organizations looking to strengthen peers' integration into their workforce. 

    Topic
    Supportive Services: Peer Services / Supports; Integrated Care
    Language
    English; Spanish
  • Toolkit Whole-Person Care for People Experiencing Homelessness and Opioid Use Disorder: Toolkit Part 2

    This guide focuses on understanding the neurobiology of opioid use disorder (OUD) and the treatment and recovery pathways for OUD. The guide covers best practices for referrals and warm handoffs, as well as assistance in meeting basic needs such as income, food, and mainstream benefits.

    Topic
    Mental Health: Serious Mental Illness; Co-occurring Disorders; Substance Use: Substance use prevention, Substance use treatment; Treatment Models: Medication Assisted Treatment (MAT), Harm reduction; Supportive Services: Employment, Mainstream benefits, Disability benefits, Peer Services / Supports
    Language
    English; Spanish
  • Article Learning Community: Trauma-Informed Outreach and Engagement

    In this four-part series, attendees will learn the fundamentals of providing Trauma-Informed Care (TIC) from the lens of working to engage and provide services for people with behavioral health needs who are also experiencing homelessness.

    Topic
    Housing Models: Housing First; Outreach and Engagment: PATH, Assertive Community Treatment (ACT), Street outreach, Coordinated entry, Motivational Interviewing, Point-in-Time Counts; Supportive Services: Peer Services / Supports; Specialized Partnerships: HUD Continuum of Care (CoC)
    Language
    English