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Article New Staff Orientation Guide

This guide compiles introductory resources offered by HHRC into an orientation guide for new professionals. These resources provide introductions to serious mental illness, serious emotional disturbance, co-occurring disorders, achieving and maintaining housing, and treatment and engagement models.

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  • Fact Sheet Identifying and Supporting Behavioral Health Needs in Encampments: Tips for Nonclinical Staff

    Outreach teams observe a wide range of behavioral health conditions. This guide provides tips for nonclinical staff when engaging with individuals living in encampment settings to support their behavioral health needs.

    Focus
    Type of Homelessness: Unsheltered
    Topic
    Mental Health: Serious Mental Illness, Mental health treatment; Outreach and Engagment: Street outreach
    Language
    English; Spanish
  • Fact Sheet Guide to Resource Mapping and Assessing Community Needs

    This fact sheet describes available data sources for identifying service gaps and provides guidance for engaging in resource mapping to address those unmet needs.

    Topic
    Supportive Services: Employment, Mainstream benefits, Disability benefits, Peer Services / Supports, Education Supports, Family Supports; Specialized Partnerships: Military/VA, Hospital/clinic, Education, Criminal/ Legal, Faith-based, HUD Continuum of Care (CoC), Tribal Communities; Integrated Care; Data
    Language
    English; Spanish
  • Fact Sheet Three Homes: Reflections and Worksheet

    This resource describes and invites reflections upon the concepts around three homes that we reside in: our body, where we live, and our community.

    Topic
    Outreach and Engagment: PATH, Assertive Community Treatment (ACT), Street outreach, Coordinated entry, Motivational Interviewing, Point-in-Time Counts
    Language
    English
  • Article Learning Community: Trauma-Informed Outreach and Engagement

    In this four-part series, attendees will learn the fundamentals of providing Trauma-Informed Care (TIC) from the lens of working to engage and provide services for people with behavioral health needs who are also experiencing homelessness.

    Topic
    Housing Models: Housing First; Outreach and Engagment: PATH, Assertive Community Treatment (ACT), Street outreach, Coordinated entry, Motivational Interviewing, Point-in-Time Counts; Supportive Services: Peer Services / Supports; Specialized Partnerships: HUD Continuum of Care (CoC)
    Language
    English
  • Toolkit Effective Property Management Engagement Strategies

    This issue brief covers identifying service providers’ strengths and resources that will appeal to property management, developing an agency “pitch," identifying existing rental industry networks or initiating a network where none exists, and formalizing the property management-provider partnership.

    Topic
    Mental Health: Serious Mental Illness; Co-occurring Disorders; Housing Models: Housing First; Housing Navigation: Landlord engagement, Housing identification; Specialized Partnerships: HUD Continuum of Care (CoC)
    Language
    English; Spanish